Heather was my sales rep when I sold a condo on the Toronto waterfront in early 2020. The building had 8 other units for sale at the
same time, my unit had no upgrades at all (having been the model suite), and I had no concept of design or how to stage the unit properly.
Heather arranged for a stager, assisted in making the minimum decor replacements required for the property to show well, and hooked me
up with 6 tradespeople who did the necessary work. Then COVID hit before the unit could be listed, prompting a lockdown with no showings and without being able to move in furniture for staging. She switched seamlessly to virtual presentation software so my empty condo could nonetheless be shown, and held my hand through 4 anxious showing-free months. Then she called the market perfectly, counselling me on the best selling price so I could sell just before the Toronto condo market crashed.